PURA VIDA
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FAQS
Trend Clothing was founded in 2018 with the aim of providing women of all ages, sizes Small-XL, with unique, affordable, and fashion-forward clothing and accessories.
We are a mother daughter owned boutique that began with the interest in fashion and wanting to be able to create an inclusive store for women of all ages and sizes.
Women should be able to feel confident about themselves in what they are wearing without having to break the bank for trendy items.
We believe that fashion should be fun, effortless, and affordable. We are committed to providing our customers with an exceptional shopping experience.
We have poured our heart and souls into creating Trend and hope it is a place that you feel welcome and included every time you shop with us.
- Keirsten + Kari
Here are a few ways to reach us.
Email your questions to trendclothinginc@gmail.com and someone will get back to you as soon as possible.
Call us at 574-971-8757 during business hours, or leave us a voicemail after hours and someone will call back at our earliest convenience.
DM us on Instagram — @trendclothinginc.
We are located at 616-5 W Lincoln Ave. Goshen, Indiana 465256.
e-gift cards can be used online and in store. Your gift card will be sent directly to you after you have checked out.
Please contact us if there is an amount you would like to purchase that you don't see.
We carry prom dress on consignment from January through April. All dresses are new or gently used, up to date and listed for a faction of retail value.
Current dresses can be found posted on our Trend Clothing Prom Instagram page - @trendclothing_prom
https://trendclothinginc.com/collections/prom-1
SHOP OUR PROM SELECTION
Prom dresses are available to shop in store only during business hours. We have a special space designated to our prom dresses where you will have a private experience looking at and trying on dresses. Dress sizes will vary each year depending on what comes in. Typically our sizes range from 0-14. The smallest size we have had is a 00 and the largest size has been a 22.
CONSIGN YOUR GENTLY USED DRESSES
We accept new and gently used dresses on consignment during the months of January-March. The sooner you bring your dresses in the better, as they will get more exposure! Dresses will only be accepted if the style is up to date and the dress is in like new condition.
There is a $20 deposit for each dress which will be refunded back to you ONLY if the dress sells with us. This covers the time it is being held at our store, time used taking photos of the dresses, and social media advertising. If the dress is not sold by the end of April, the $20 is non-refundable.
You will decide, or we can help you decide, a price you want to list the dress for. You will also decide if you want 50% of the sale price as a check or 70% as store credit with us, in the form of a gift card (this does not expire).
If your dress does not sell, you will come pick it up the first week of May or you can choose to donate the dress to a special organization.
If you have any questions - please send us a message at trendclothinginc@gmail.com
RETURN POLICY
We want our customers to love their purchases! If you'd like to return or exchange an item, we are here to help!
RETURNS
If you are not completely satisfied with your purchase, we will accept unused, unwashed, undamaged items with original tags attached for STORE CREDIT ONLY within 30 days of the transaction. Any items brought back after 30 days of the transaction will not be accepted. Unworn shoes must be returned in their original box.
If the purchase was made in store, your original receipt must be present.
Damaged or defective items should be reported to us within 3 days of purchase or receipt of the package.
HOLIDAY RETURN POLICY: effective starting the Friday before Thanksgiving. Any order purchased after this date will have an extended return window until 3rd Saturday in January.
SALE ITEMS
All sale items and markdowns are final sale and cannot be returned or exchanged.
ONLINE PURCHASES
Contact us at trendclothinginc@gmail.com to initiate a return or exchange from an online order. Please reference your order number in the subject line.
Returns by mail must be received within 30 days of the purchase date.
Shipping costs for exchanges/returns are the responsibility of the customer.
CANCELLATION POLICY
If your order has not shipped, we will make every effort to accommodate your request. Please note that if the order has shipped, we cannot authorize a cancellation. If you wish to return the item after receiving please refer to our return policy above. If you wish to cancel an order please call us at 574-971-8757.
IN-STORE PICK UP
Orders placed for in-store pickup must be picked up within 30 days of the purchase date. Any orders not picked up within this timeframe will be considered canceled, and no refunds, exchanges, or store credit will be issued.
For any questions regarding our policies - feel free to reach out to us!
EMAIL: trendclothinginc@gmail.com
PHONE: 574-971-8757
We offer free standard shipping on all orders over $100 within the United States. Shipping for orders less than $100 will be charged a flat rate of $7.95
Please allow 1-2 business days for processing. We do our best to ship your order within 24 hours after the order is placed, with the exceptions of orders placed on Saturday and Sunday.
FREE CURBSIDE/LOCAL PICKUP
We offer free local pickup at our storefront location in Goshen, IN. If you place your order before 4pm, it will be ready that same day! Once your order is ready, you'll be notified via email. Our pickup hours are the same as our regular business hours. Our address is 616-5 W Lincoln Ave. Goshen, IN 46526.
For curbside pickup call us when you arrive and we will bring your package out to you. Call 574-971-8757.
CANCELLATIONS
If your order has not shipped, we will make every effort to accommodate your request. Please note that if the order has shipped, we cannot authorize a cancellation. If you wish to return the item after receiving please refer to our return policy. If you wish to cancel an order please call us at 574-971-8757.
For any questions regarding our policies - feel free to reach out to us!
EMAIL: trendclothinginc@gmail.com
PHONE: 574-971-8757